UPDATE (06/23/09): I returned this software. Their position on customer support is rediculuous! Wanna see what I mean – Call 1-80, then Press 2, and just listen how many times they tell you to use their website for support. I’m never buying software from any company that doesn’t have, at least, email support. Again, my PC is new (not X64.) The pkg says the software is for XP too. I searched for just ‘data1’ and ‘data1.cab’ errors and found nothing. THEY HAVE NO SOFTWARE SUPPORT to even write to, let along call!!! Per their support site, I tried various run-as modes (as Admin) on my PC I tried various Compatibility Modes I even DISABLED everything (except AV software) at start-up via ‘MSConfig’ utility, where the product installed but I kept getting an error w/either Data1.cab file or video. I tried EVERYTHING I could per Mavis Beacon’s KB / Support site. ![]() I have XP w/more than the minimum requirements.
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